Orders

We want to sort out any issues with incorrect items straight away.

If one of the items you received isn't what you ordered, please send it back to us and we'll refund you as soon as it's arrived back at our warehouse.

Please fill in the section on the back of your delivery note to say the item is incorrect and put the note in your parcel when you send it back. Do ask for proof of postage and ensure you keep it safe in case we need to look at it later on.

If you still want the order and they're still in stock, please order them through our website as normal. The easiest way to do this is to log into 'My Account', view your original order, and then add the items to your shopping bag.